FAQ

Frequently asked questions

Everything you need to know about ClearAct and EU AI Act compliance.

What is the EU AI Act?

The EU AI Act is the world's first comprehensive regulation for artificial intelligence. It establishes rules for AI systems based on their risk level — from minimal to unacceptable risk. Organizations deploying AI in the EU must comply by August 2, 2026 for high-risk systems.

Who needs to comply with the EU AI Act?

Any organization that develops, deploys, or distributes AI systems within the European Union — regardless of where the company is headquartered. This includes both EU-based companies and international companies serving EU markets.

What happens if I don't comply?

Non-compliance can result in fines up to €35 million or 7% of global annual turnover, whichever is higher. Beyond fines, non-compliant AI systems may be banned from the EU market entirely.

How does ClearAct help with compliance?

ClearAct guides you through the entire compliance process: inventory your AI systems, classify them by risk level using our guided wizard, generate required documentation with AI assistance, track compliance status on a dashboard, and export audit-ready PDF reports.

Is my data secure?

Yes. All data is encrypted in transit and at rest. We use Supabase (built on PostgreSQL) with row-level security policies ensuring complete tenant isolation. Your compliance documents are only accessible to your organization.

Can I try ClearAct before purchasing?

Absolutely! Every plan includes a 7-day free trial with full access to all features. No credit card required to start. You can also try our free 5-minute AI risk assessment to see if your systems are high-risk.

What types of documents does ClearAct generate?

ClearAct generates five document types: (1) Risk Assessments — detailed evaluation of your AI system's risk profile and mitigation measures, (2) Technical Documentation — system architecture, data governance, and performance metrics required by the Act, (3) Transparency Notices — user-facing disclosures about AI system capabilities and limitations, (4) Conformity Declarations — formal declarations of conformity with EU AI Act requirements, and (5) Human Oversight Plans — procedures for human monitoring and intervention capabilities.

How long does it take to get compliant?

Most companies complete the full process — classification, document generation, and export — in under a day. The risk classification wizard takes about 5 minutes per system, and AI-powered document generation handles the heavy lifting. Larger organizations with many AI systems may take a few days.

What if I disagree with the risk classification?

You can override any AI-suggested risk classification with your own assessment. Simply select the risk level you believe is correct and provide a written justification. Your override and reasoning are documented for audit purposes.

Do I need technical knowledge to use ClearAct?

No. The classification wizard guides you through plain-language questions about your AI system — no legal or technical expertise required. ClearAct translates your answers into the regulatory framework automatically.

What happens after the August 2, 2026 deadline?

Compliance with the EU AI Act is ongoing, not a one-time event. After the deadline, organizations must maintain up-to-date documentation, monitor their AI systems continuously, and report any significant changes. ClearAct helps you stay compliant over time with versioning and status tracking.

Can multiple team members use ClearAct?

Yes. Organization owners can invite team members via email from the Team page. Each member gets their own login and can access the organization's AI systems and compliance documents. Owners can manage roles (admin/member) and remove team members.

How accurate are the AI-generated documents?

ClearAct uses a template-based approach grounded in the EU AI Act's requirements, with AI filling in specifics based on your system details. Documents are structured to meet regulatory standards, but we always recommend having your legal team review generated documents before submission. Think of ClearAct as drafting 90% of the work — your experts handle the final review.

Does my company need to comply if we're based outside the EU?

Yes, if your AI systems are used within the EU or produce outputs that affect EU residents. The EU AI Act has extraterritorial scope (Article 2), similar to GDPR. This applies to companies worldwide — not just those headquartered in the EU.

What's the difference between a provider and a deployer?

A provider develops or commissions an AI system and places it on the market under their name. A deployer uses an AI system under their authority. Both have obligations, but providers face stricter requirements (conformity assessment, technical documentation, etc.). If you build AI tools, you're a provider. If you use third-party AI tools, you're a deployer.

Do I need a notified body for conformity assessment?

It depends on your AI system. Most high-risk systems under Annex III can use internal conformity assessment (self-assessment). However, certain biometric identification systems require third-party assessment by an accredited notified body. ClearAct generates the documentation you need for either path.

Can I cancel my subscription at any time?

Yes. You can cancel from the Settings page at any time. Your access continues until the end of your current billing period. All your data remains available for export before account closure.

What languages are supported?

ClearAct supports 9 EU languages: English, German, French, Italian, Spanish, Dutch, Polish, Portuguese, and Swedish. Both the user interface and generated compliance documents are available in all supported languages.

Where is my data stored?

Your data is stored in the United States via Supabase (PostgreSQL on AWS). All data is encrypted in transit (TLS) and at rest. We process data in accordance with GDPR and offer a Data Processing Agreement (DPA) with Standard Contractual Clauses for international transfers.

Still have questions? Use the chat widget or email us at contact@clearact.ai